{"id":5417,"date":"2026-04-15T17:40:48","date_gmt":"2026-04-15T17:40:48","guid":{"rendered":"https:\/\/afric-eco.com\/?p=5417"},"modified":"2026-04-16T19:48:26","modified_gmt":"2026-04-16T19:48:26","slug":"telecoms-le-regulateur-serre-la-vis-des-milliards-en-jeu-pour-la-qualite-de-service","status":"publish","type":"post","link":"https:\/\/afric-eco.com\/?p=5417","title":{"rendered":"T\u00e9l\u00e9coms : le r\u00e9gulateur serre la vis, des milliards en jeu pour la qualit\u00e9 de service"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u00c0 Yaound\u00e9, la pression monte d\u2019un cran sur les op\u00e9rateurs t\u00e9l\u00e9coms. L\u2019Agence de r\u00e9gulation des t\u00e9l\u00e9communications (ART) a engag\u00e9, en d\u00e9but de semaine, une s\u00e9rie de concertations strat\u00e9giques avec MTN Cameroun, Orange Cameroun et IHS Cameroun, dans un contexte de d\u00e9gradation persistante de la qualit\u00e9 de service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Au c\u0153ur des \u00e9changes : l\u2019audit des investissements annonc\u00e9s en 2025, leur niveau r\u00e9el d\u2019ex\u00e9cution et les projections financi\u00e8res pour 2026. Le r\u00e9gulateur exige une acc\u00e9l\u00e9ration tangible des d\u00e9ploiements, notamment sur les corridors routiers strat\u00e9giques, consid\u00e9r\u00e9s comme des leviers de comp\u00e9titivit\u00e9 \u00e9conomique et d\u2019int\u00e9gration territoriale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Selon l\u2019ART, la r\u00e9union du 13 avril avec MTN a permis de mettre en lumi\u00e8re des avanc\u00e9es techniques, notamment en mati\u00e8re de capacit\u00e9 data, de qualit\u00e9 des appels et de r\u00e9silience r\u00e9seau. L\u2019op\u00e9rateur a pr\u00e9sent\u00e9 un plan correctif incluant la modernisation \u00e9nerg\u00e9tique et l\u2019optimisation des data centers. Surtout, MTN s\u2019appuie sur un programme d\u2019investissement massif de 300 millions de dollars (environ 180 milliards FCFA) sur la p\u00e9riode 2025\u20132027, destin\u00e9 \u00e0 soutenir la transition num\u00e9rique du pays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour 2026, le cap est clair : extension du r\u00e9seau, am\u00e9lioration de la fiabilit\u00e9 et d\u00e9ploiement de technologies avanc\u00e9es comme l\u2019IMS-VoLTE, pr\u00e9lude \u00e0 la 5G. Mais pour le r\u00e9gulateur, l\u2019urgence est ailleurs : intensifier les investissements dans la 4G, alors que les infrastructures 2G et 3G montrent des signes d\u2019obsolescence, freinant la productivit\u00e9 num\u00e9rique.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Du c\u00f4t\u00e9 d\u2019IHS Cameroun, un investissement de 9,3 milliards FCFA en 2025 a \u00e9t\u00e9 annonc\u00e9 pour renforcer les infrastructures passives. L\u2019entreprise pr\u00e9voit de poursuivre en 2026 avec un double objectif : s\u00e9curiser l\u2019alimentation \u00e9nerg\u00e9tique des sites et am\u00e9liorer la durabilit\u00e9 des r\u00e9seaux, deux facteurs cl\u00e9s pour r\u00e9duire les co\u00fbts d\u2019exploitation et stabiliser la connectivit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette offensive r\u00e9glementaire intervient alors que les plaintes des consommateurs se multiplient : appels interrompus, mauvaise qualit\u00e9 vocale, internet instable. Des dysfonctionnements qui affectent aussi bien Douala que les zones septentrionales, avec des impacts directs sur les activit\u00e9s \u00e9conomiques, notamment le commerce digital et les services financiers mobiles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depuis 2022, l\u2019ART a durci le ton : inspections techniques, engagements d\u2019investissements contraignants et sanctions financi\u00e8res. En juillet 2025, une amende globale de 2,6 milliards FCFA a \u00e9t\u00e9 inflig\u00e9e aux op\u00e9rateurs, traduisant une volont\u00e9 claire de restaurer la qualit\u00e9 de service comme pilier de la croissance num\u00e9rique.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En filigrane, un enjeu majeur : faire des t\u00e9l\u00e9coms un moteur de performance \u00e9conomique, dans un pays o\u00f9 la connectivit\u00e9 conditionne d\u00e9sormais la comp\u00e9titivit\u00e9 des entreprises et l\u2019inclusion digitale des populations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Afric-eco\/Yvan Treddy TEMSONA<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00c0 Yaound\u00e9, la pression monte d\u2019un cran sur les op\u00e9rateurs t\u00e9l\u00e9coms. L\u2019Agence de r\u00e9gulation des t\u00e9l\u00e9communications (ART) a engag\u00e9, en<\/p>\n","protected":false},"author":1,"featured_media":5428,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[],"class_list":["post-5417","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economie"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>T\u00e9l\u00e9coms : le r\u00e9gulateur serre la vis, des milliards en jeu pour la qualit\u00e9 de service - L&#039;\u00e9conomie en un clic...<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/afric-eco.com\/?p=5417\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e9l\u00e9coms : le r\u00e9gulateur serre la vis, des milliards en jeu pour la qualit\u00e9 de service - L&#039;\u00e9conomie en un clic...\" \/>\n<meta property=\"og:description\" content=\"\u00c0 Yaound\u00e9, la pression monte d\u2019un cran sur les op\u00e9rateurs t\u00e9l\u00e9coms. 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