{"id":3727,"date":"2024-09-24T16:37:12","date_gmt":"2024-09-24T16:37:12","guid":{"rendered":"https:\/\/afric-eco.com\/?p=3727"},"modified":"2024-09-24T16:37:13","modified_gmt":"2024-09-24T16:37:13","slug":"lart-durcit-le-ton-face-a-la-faible-qualite-des-services-de-telecommunications","status":"publish","type":"post","link":"https:\/\/afric-eco.com\/?p=3727","title":{"rendered":"L’ART durcit le ton face \u00e0 la faible qualit\u00e9 des services de t\u00e9l\u00e9communications"},"content":{"rendered":"\n

Confront\u00e9s \u00e0 de nombreuses plaintes des consommateurs sur la qualit\u00e9 des services de t\u00e9l\u00e9phonie mobile, les r\u00e9gulateurs du secteur des t\u00e9l\u00e9communications ont d\u00e9cid\u00e9 de passer \u00e0 l’action.<\/strong><\/p>\n\n\n\n

L’Agence de r\u00e9gulation des t\u00e9l\u00e9communications (ART) pr\u00e9voit des inspections sur le terrain et des exigences envers les op\u00e9rateurs pour am\u00e9liorer rapidement la situation.<\/p>\n\n\n\n

Alors que les consommateurs camerounais se plaignent r\u00e9guli\u00e8rement des coupures, de la lenteur et de la mauvaise qualit\u00e9 des services de t\u00e9l\u00e9phonie mobile, l’Agence de r\u00e9gulation des t\u00e9l\u00e9communications (ART) a d\u00e9cid\u00e9 de durcir le ton. Apr\u00e8s des ann\u00e9es de discussions et d’incitations, l’organisme de r\u00e9gulation entend cette fois-ci passer \u00e0 la vitesse sup\u00e9rieure pour forcer les op\u00e9rateurs \u00e0 tenir leurs engagements envers les usagers et l’\u00c9tat.<\/p>\n\n\n\n

Selon les informations communiqu\u00e9es par l’ART, ses \u00e9quipes techniques ont entam\u00e9 depuis plusieurs jours des inspections sur le terrain pour \u00e9valuer la qualit\u00e9 des r\u00e9seaux et des services mobiles. Le directeur g\u00e9n\u00e9ral de l’ART, le Professeur Phil\u00e9mon ZOO ZAME, a annonc\u00e9 que ces contr\u00f4les allaient s’accentuer cette semaine, avec notamment une visite pr\u00e9vue chez l’op\u00e9rateur d’infrastructures IHS Cameroun.<\/p>\n\n\n\n

\u00ab\u00a0L’inspection des r\u00e9seaux et c\u0153ur-de-r\u00e9seaux, l’\u00e9valuation des investissements des op\u00e9rateurs et l’am\u00e9lioration \u00e0 court terme de la qualit\u00e9 des services mobiles sont les objectifs de la mission\u00a0\u00bb,<\/em><\/strong> a indiqu\u00e9 l’ART dans un communiqu\u00e9. L’agence de r\u00e9gulation entend ainsi forcer la main aux op\u00e9rateurs pour qu’ils respectent enfin leurs engagements envers les consommateurs et l’\u00c9tat.<\/p>\n\n\n\n

IHS Cameroun, sp\u00e9cialis\u00e9 dans la gestion et la maintenance des infrastructures passives de t\u00e9l\u00e9communications, joue un r\u00f4le crucial pour garantir la disponibilit\u00e9 des r\u00e9seaux mobiles. Son contr\u00f4le par l’ART montre que le r\u00e9gulateur souhaite s’attaquer aux probl\u00e8mes en amont, au niveau des \u00e9quipements, et pas seulement reprocher aux op\u00e9rateurs la qualit\u00e9 de service finale.<\/p>\n\n\n\n

Apr\u00e8s des ann\u00e9es de laisser-faire et de discussions.<\/p>\n\n\n\n

Afrc-eco\/Etienne MONTHE <\/p>\n","protected":false},"excerpt":{"rendered":"

Confront\u00e9s \u00e0 de nombreuses plaintes des consommateurs sur la qualit\u00e9 des services de t\u00e9l\u00e9phonie mobile, les r\u00e9gulateurs du secteur des<\/p>\n","protected":false},"author":1,"featured_media":3728,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[],"class_list":["post-3727","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economie"],"yoast_head":"\nL'ART durcit le ton face \u00e0 la faible qualit\u00e9 des services de t\u00e9l\u00e9communications - 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